One of the key mandates of CSC scheme is to deliver Government to Citizen (G2C) services. Various G2C services of Central Government Ministries and departments, apart from State-specific services have been integrated on the Digital Seva portal for delivery to citizens in rural and remote areas of the country through the network of CSCs.

CSCs are the access points for delivery of essential public utility services, social welfare schemes, healthcare, financial, education and agriculture services, apart from host of B2C services to citizens in rural and remote areas of the country. It is a pan-India network catering to regional, geographic, linguistic and cultural diversity of the country, thus enabling the Government’s mandate of a socially, financially and digitally inclusive society.